Please select a language

Please select the country/region where you would like to introduce your business.

Contact Us
Contact Us

Please select a language

Please select the country/region where you would like to introduce your business.

About Us Vision

Total Customer Satisfaction

To build a long lasting relationship of trust with our customers, each and every employee of KDDI Asia Pacific considers our customers’ viewpoint and always aims to satisfy our customers by being actively involved in TCS (Total Customer Satisfaction) activities.

Basic Concept of TCS in KDDI Asia Pacific


  • We achieve customer satisfaction through better products and services that are safe and reliable
  • We accept comments, suggestions and requests from our customers and take it as a chance to achieve their satisfaction
  • We keep our promise to our customers and disclose appropriate and fair explanations and information

Brand Message

KDDI connects people. Businesses. Quiet rural areas. Bustling cities.
Beyond these connections lies more than just a single path;
we see a world where every individual
can craft a future uniquely their own.
A world where everyone has access to information
and the freedom to find what captivates them.
A world of new friendships where people discover new sides of themselves.

Every KDDI technology and standard of quality exists for one purpose: to let people shine.
And for every unique future that takes shape, this land we call home becomes more vibrant.

So dare to fuel the spark of excitement rising within you,
because a future that is yours alone is waiting to unfold.
To those taking the first step, and to those diving into the unknown,
KDDI will be the power that carries you forward.