Job Description | 1 | Provide consultation, solutions and product knowledge to support sales team |
2 | Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution. | |
3 | Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction. | |
4 | Present the solution to customer and prepare the technical offer and its cost. | |
5 | Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions. | |
6 | Work closely with focus technology/business partners, building and growing business relationship. | |
7 | Handover ordered projects to postsales team. | |
8 | Retain and upsell our services to customers. | |
Requirement | 1 | SME level knowledge is essential. (Minimum CCNP) |
2 | Min 5 years of IT experience in Network & Data Centre solutions. | |
3 | Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN | |
4 | Strong business acumen with strong interests in keeping up-to-date with current technologies. | |
5 | Must have experience working in a customer-facing role. | |
6 | Good verbal and written communication and presentation, negotiation skills. | |
7 | Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients. | |
Education | 1 | Diploma / Degree holder |