Total Customer Satisfaction

To build a long lasting relationship of trust with our customers, each and every employee of KDDI Asia Pacific considers our customers’ viewpoint and always aims to satisfy our customers by being actively involved in TCS (Total Customer Satisfaction) activities.

Basic Concept of TCS in KDDI Asia Pacific

  • We achieve customer satisfaction through better products and services that are safe and reliable
  • We accept comments, suggestions and requests from our customers and take it as a chance to achieve their satisfaction
  • We keep our promise to our customers and disclose appropriate and fair explanations and information

Tomorrow, Together KDDI

Who determines the future? And where does it start?

The future isn't a mystery someone conjures up somewhere.
It's not something long-awaited that comes from afar.
The future exists inside each and every one of us.
That's why KDDI wants to connect the people of the world,
linking ideas and businesses as closely as possible and
connecting possibilities like dots across a page to
transcend borders, defy convention, and overcome limitations.
We know that encounters spark inspiration and nurture creativity.
That's why we want to keep connecting.
By combining communications with life design,
we will help the world grow in a powerful, sustainable way.
No one knows what the future holds,
but that's exactly what makes life interesting.
With a reliable partner like KDDI at your side,
every obstacle becomes a welcome challenge.

The future is more exciting when you create it yourself.
So let's move forward, together, and explore the extraordinary.

Contact Us